Safety, Hygiene & Compliance

A compliance-focused approach you can stand behind

Deploying in public commercial spaces means getting the fundamentals right. Our model is built around safety, hygiene, reliability and monitoring — backed by CE-marked equipment, PAT-tested electricals, public liability insurance and documented site risk assessments.

Our commitments

Six pillars of a serious deployment

The standards we hold every site to — with full documentation available for venue teams and property owners on request.

Quality equipment

We deploy commercial-grade massage chairs selected for durability and comfort in public settings.

CE-marked units with manufacturer conformity documentation on file.

Safety-first setup

Placement and installation follow a safety-conscious process appropriate to commercial venues.

PAT-tested electricals, secured cabling and RCD-protected power.

Hygiene & cleaning

Defined cleaning routines and easy-to-sanitise surfaces keep units clean and inviting.

Daily wipe-downs with commercial-grade, skin-safe sanitiser.

Reliable maintenance

Proactive servicing protects reliability and keeps every unit looking premium.

Scheduled preventive servicing and same-week fault response.

Operational monitoring

Ongoing oversight helps protect uptime and flag issues before they affect guests.

Remote usage monitoring with target uptime above 98%.

Commercial readiness

A setup built for the realities of public commercial environments.

Public liability insurance and site risk assessments as standard.

Documentation

Ready for your compliance requirements

We work with venue teams to provide the documentation a commercial deployment requires. The items below summarise what we share as standard — with site-specific detail added per location and jurisdiction.

Certifications

CE marking and annual PAT test certificates for every deployed unit.

Insurance

Public liability cover up to £5m, extendable per venue requirements.

Risk assessment

Written site-specific risk assessment and method statement (RAMS).

Hygiene policy

Documented cleaning schedule using commercial-grade, skin-safe products.

Maintenance plan

Quarterly preventive servicing with a full inspection log per chair.

Uptime & support

Target 98%+ uptime, same-week fault response, dedicated account contact.

Need our compliance documentation?

Book a call and we'll walk through our safety, hygiene and compliance approach for your specific site.