Question 1

How much space is required?

Accepted Answer

A single unit fits within a compact footprint suitable for common areas and waiting zones. We confirm exact dimensions and clearance during the site assessment so placement fits your space and flow.

Question 2

Do you offer pilot programs?

Accepted Answer

Yes. A pilot is our recommended starting point. It lets both sides assess real usage, customer response and commercial fit in a single location before considering a wider rollout.

Question 3

Is the equipment suitable for public commercial use?

Accepted Answer

We deploy commercial-grade massage chairs selected for durability and comfort in busy public settings. Equipment specifications, certifications and compliance details are provided per deployment.

Question 4

How are hygiene and maintenance handled?

Accepted Answer

We manage hygiene and maintenance end to end — defined cleaning routines, easy-to-sanitise surfaces and proactive servicing to protect reliability and keep units looking premium.

Question 5

Can the concept work in both malls and airports?

Accepted Answer

Yes. The model is designed for high-traffic, high-dwell environments. It suits mall common areas and specialty leasing formats as well as airport waiting areas, lounges and terminal commercial zones.

Question 6

Is the service staffed or self-service?

Accepted Answer

It's fully self-service. Guests start a session themselves in seconds. We handle installation, hygiene, maintenance and monitoring — remotely and on-site — so your team has no operational burden.

Question 7

How is payment handled?

Accepted Answer

Payment is cashless and contactless. Guests start a session with a simple, intuitive payment flow — no cash handling and no staff required.

Question 8

Can branding be customised by location?

Accepted Answer

Yes. Optional co-branding can be tailored to the venue so the installation feels on-brand within your environment.

Question 9

What is required to discuss a partnership?

Accepted Answer

Just an initial conversation. Book a discovery call and we'll assess your site, recommend the right footprint and outline a low-friction pilot plan.

Questions from partners and guests

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